The paper describes the main features of the QMon network quality management service and tool, developed and supported by InQMon Ltd.
On developing the QMon tool our goal was to make ready results, helping the network management work, and not only to make expensive software tool, working with it the service stuff long hours every day.
Most of the function of the software tool work automatically, making easy to get results.
The Qmon network quality management gives authentic and responsible analysis of the network state.
It generates on-line mail and/or sms alarms, based on SLA. It sends daily quality reports to addresses defined in the SLA, and hourly SLA violation list to the specific addresses.
The monthly report helps the long time interventions of the quality management .
In the monthly reports there are the analysis of the network trends.
The parts of the monthly reports are the monthly error list and the intervention proposals, in order of priority.
The executive summary contains the processes and intervention proposals in headlines.
The report analysis gives the error rate, the bandwith and device utilisation, the network response delays in graphical and in tables ordered by priority, analyse the actual problems, gives intervention proposals, and on demand we realise the proposals setting it in the network or voip configuration.
In the presentation I show examples for LAN measuring reports and for the most common analyse theme, for the voip reports, to emphasize the practice potencial of the tool and not a technical parts.
I present on the LAN measurement
the SLA based function specific alams and handling
the configuration of the SLA based measuring groups
running the automatic reports
and the result formats of the reports
on the voip measurement
the most common voip network types and measurements
the voip telephone configuration
automatic voip report configuration and results
I present reference measurements and networks from the trade, industry and banking sector, where we use it.
Arpad Zsiga