Workflow-supported task management in public collections
Nagy István
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Monguz Információtechnológiai Kft.
The adaptation of public collection workflow processes into a software system is often a difficult task. The software has to be flexible enough to support each variant of the workflow model applied by the different customers, although the developers have to design the software with realistic implementation costs. Previous methods often resulted in consumer specific code variants with high maintance costs.
It’s hard to create accurate specifications for the required system because members of the institutions often don’t have the necessary knowledge and perspective for designing an IT system. It’s a similarly tough task for the developers to understand the inner processes of a public institution. These difficulties will quickly lead to mistakes and misunderstandings which introduce unnecessary additional costs.
It’s very important to choose a such widely standardized workflow design methodology which aids the modelling phase (involving the customer) as well as the implementation of the software with the resulting high level specifications. This presentation focuses on the application of the BPM methodoligy in public collection managements systems through the experience acquired during the creation of the OKKK online inter-library borrowing system. This system is being implemented with the Kisfaludy Károly Library.